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How to reconnect, disconnect or uninstall Thalox Suite from HubSpot?

How to reconnect, disconnect or uninstall thalox from HubSpot?

How to reconnect or disconnect Thalox Suite from HubSpot?

Reconnecting or disconnecting your HubSpot instance out of Thalox Suite is currently only possible via contacting Thalox Suite support. You can contact our support via the support form by clicking on the question mark icon on the top right.

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Important: Disconnecting will only revoke the integration between Thalox Suite and your HubSpot instance. It won’t cancel your subscription to Thalox Suite or will trigger any data deletion.
 
You will still be able to see your historical data and dashboards in Thalox Suite. A user will not be able to launch a new prediction or send any segments to HubSpot.
 

If you want to cancel your paid subscription and get your data deleted from Thalox Suite read here on how to achieve this.

 

How to uninstall Thalox Suite from HubSpot?

You can uninstall Thalox Suite from your HubSpot instance via Settings – Integrations – Connected Apps.

Important: Uninstall will only revoke the integration between Thalox Suite  and your HubSpot instance. It won’t cancel your subscription to Thalox Suite or will trigger any data deletion from Thalox Suite.
 

You will still be able to see your historical data and dashboards in Thalox Suite. A user will not be able to launch a new prediction or send any segments to HubSpot.

If you want to cancel your subscription to Thalox Suite and get your data deleted from Thalox Suite read here how to achieve this.

 

Updated August 2026

How do I reconnect Thalox Suite to HubSpot?

To reconnect Thalox Suite to HubSpot, simply follow the reconnection steps in your Thalox Suite dashboard and reauthorize the integration with your HubSpot account.  

Can I reconnect Thalox Suite after uninstalling it?

Yes, you can reinstall and reconnect Thalox Suite to HubSpot at any time by completing the integration setup process again. 

Can I use Thalox Suite without a HubSpot integration?

No, HubSpot integration is required for Thalox Suite to access the data needed to run predictions, create segments, and deliver platform insights.     

How does the Thalox Suite HubSpot integration work?

The Thalox Suite HubSpot integration syncs your contact and engagement data directly from HubSpot into the Thalox Suite platform, allowing Thalox Suite to analyse performance, generate predictions, and create data-driven audience segments automatically.     
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